Shipping policy

Shipping and Handling Charges:

All shipments are made by UPS ground service unless you request otherwise. The following information is for shipment within the continental United States. UPS will not deliver to a post office box number. Please give complete street address. UPS requires an adult signature for delivery. 

Shoes, EMotion Tops/Bibbers, and Equipment/Accessories orders are subject to additional shipping charges.

Damaged Items and Discrepancies:

Please open boxes and check orders upon receipt. If there is a discrepancy
with your order you must report it to us within 3 days. If your merchandise has been damaged in shipping, keep the damaged carton and file a claim with UPS. You must file a claim with UPS for lost or damaged merchandise within 10 days.

 Delivery:

Order Early. Deliveries may take 10 to 12 weeks. Delivery schedule begins upon receipt of complete order including payment by check, credit card or purchase order. An order is not complete without accurate measurements provided. Delivery schedules are approximate and may vary depending on availability of supplies, fabrics, products involved, custom designs, and sizing.